If the status light on your device is blinking red and beeping after you have plugged in the power adapter, please count the number of beeps the device emits before pausing. The number of beeps represents the error code. Should you encounter this condition, please identify the error code and contact customer service. The following error codes are possible:
| Code | Reason | Hardware Version |
1 | Unable to Calibrate Pan Servo Motor (Clockwise) | 1.0 |
2 | Unable to Calibrate Pan Servo Motor (Counterclockwise) | 1.0 |
3 | Unable to Calibrate Tilt Servo Motor (Aft) | 1.0 |
4 | Unable to Calibrate Tilt Servo Motor (Forward) | 1.0 |
5 | Wi-Fi Module Failure* | 1.0, 1.1 |
6 | Camera Module Failure* | 1.0, 1.1 |
7 | USB Module Failure* | 1.0, 1.1 |
* NOTE: We have identified a workaround for Codes 5, 6, and 7 for hardware v1.1 that can be performed as an at-home repair. This does not void your warranty. Instructions can be found here: https://felik.freshdesk.com/a/solutions/articles/44001813335