Felik Support Portal
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Knowledge base
Settings
AI Behavior
4
Sensitivity
Responsiveness
Taunting
Wander
Security
3
Device Pairing
Device Passcode
Security Lockout
Device
4
Wi-Fi
Video Resolution
Status Light
Factory Reset
FAQ
General
13
Can Felik Work with Multiple Pets?
Does Felik Work with Dogs?
Where Is the Best Location to Place Felik?
Does Felik Have to Be Connected to Wi-Fi to Work?
Does Felik Really Use AI?
View all 13
Functionality
6
Can I Access Felik over the Internet?
Does Felik Work with Alexa or Google Home?
Can I Prevent Felik from Pointing the Laser in Specific Areas?
Can I Manually Control the Laser?
Does Felik Record Video of the Play Sessions?
View all 6
API
Documentation
1
Webhooks HTTP API
IFTTT
1
Connecting Felik to Amazon Alexa
Troubleshooting
Connection & Wi-Fi
10
Felik and Mesh Wi-Fi Networks
Connected to Felik's Wi-Fi Hotspot, But Unable to Pair / Use Felik
Felik Is Detected, but Can't Connect
Felik Not Detected on Home Wi-Fi
Felik Unable to Connect to Home Wi-Fi
View all 10
AI Behavior
3
Laser Too Overreactive
Felik Doesn't Detect My Pet
Felik Doesn't React Fast Enough, Shines Laser on Pet
Booting Up
2
Beeping & Blinking Red
Blinking Yellow/Green for Too Long
Laser Precision
2
Poor Laser Precision
Unable to See Laser During Calibration
Warranty & Returns
2
Limited Warranty
Return Policy
Repair
6
Removing the Top Cover
Flashing the Firmware onto a New SD Card
Replacing the SD Card
Re-Seating the Laser
Re-Installing the Top Cover
View all 6
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