Felik Support Portal

Connection & Wi-Fi 10

• Felik and Mesh Wi-Fi Networks
• Connected to Felik's Wi-Fi Hotspot, But Unable to Pair / Use Felik
• Felik Is Detected, but Can't Connect
• Felik Not Detected on Home Wi-Fi
• Felik Unable to Connect to Home Wi-Fi

View all 10

AI Behavior 3

• Laser Too Overreactive
• Felik Doesn't Detect My Pet
• Felik Doesn't React Fast Enough, Shines Laser on Pet

Booting Up 2

• Beeping & Blinking Red
• Blinking Yellow/Green for Too Long

Laser Precision 2

• Poor Laser Precision
• Unable to See Laser During Calibration

Warranty & Returns 2

• Limited Warranty
• Return Policy

Repair 6

• Removing the Top Cover
• Flashing the Firmware onto a New SD Card
• Replacing the SD Card
• Re-Seating the Laser
• Re-Installing the Top Cover

View all 6