1 Year Limited Warranty (For USA, Crowdfunding, and Authorized Resellers Only)
Angry Lychee's warranty obligations for this hardware product are limited to the terms set forth below:
Angry Lychee, LLC. ("Angry Lychee") warrants the Angry Lychee-branded hardware product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser ("Warranty Period"). This warranty is extended only to the original purchaser of a new product which was not sold “as is”.
This warranty ONLY applies to products purchased, used, and serviced in the United States
OR the following:
- products purchased/received via Angry Lychee’s crowdfunding campaigns on Kickstarter and/or Indiegogo
- products purchased/received via Catbox.com.au
A valid registered receipt (proof of purchase) is required under the Limited Warranty. We cannot offer warranty to parties that are unable or refuse to present verifiable proof of purchase.
If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, Angry Lychee will either:
(1) repair the hardware defect at no charge, using new or refurbished replacement parts, or
(2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.
Angry Lychee may request that you replace defective parts with new or refurbished user-installable parts that Angry Lychee provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by Angry Lychee, assumes the remaining warranty of the original product or forty five (45) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Angry Lychee's property.
Parts provided by Angry Lychee in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to Angry Lychee and becomes Angry Lychee's property.
Exclusions And Limitations
This Limited Warranty applies only to hardware products manufactured by or for Angry Lychee that can be identified by the "Angry Lychee" trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-Angry Lychee hardware products or any software, even if packaged or sold with Angry Lychee hardware.
Manufacturers, suppliers, or publishers, other than Angry Lychee, may provide their own warranties to the end user purchaser, but Angry Lychee, in so far as permitted by law, provides their products "as is". Software distributed by Angry Lychee with or without the Angry Lychee brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Angry Lychee does not warrant that the operation of the product will be uninterrupted or error-free. Angry Lychee is not responsible for damage arising from failure to follow instructions relating to the product's use. This warranty does not apply:
(a) to damage caused by accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God;
(b) to damage caused by operating the product outside the permitted or intended uses described by Angry Lychee, including damage caused by operating the device outdoors, or environments with high ambient moisture;
(c) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Angry Lychee;
(d) to a product or part that has been modified to alter functionality or capability without the written permission of Angry Lychee;
(e) to consumable and mechanical platform parts unless damage has occurred due to a defect in materials or workmanship;
(f) to cosmetic damage, including but not limited to scratches, dents, broken plastic, connector and wire damage, and pet damage.
There are no express warranties other than those listed and described above, and no warranties whether express or implied, including, but not limited to, any implied warranties or merchantability or fitness for a particular purpose and warranties against hidden or latent defects, shall apply the express warranty period stated above, and no other express warranty or guarantee given by any person, firm or corporation with respect to this product shall be binding on Angry Lychee.
Except as provided in this warranty and to the maximum extent permitted by law, Angry Lychee is not responsible for loss or revenue or profits, failure to realize savings or other benefits, loss of opportunity, loss of goodwill, damage to, compromise or corruption of data, or any other special, incidental or consequential damages caused by the use, misuse or inability to use this product, or any other breach of any warranty or condition regardless of the legal theory on which the claim is based, even if Angry Lychee has been advised of the possibility of such damages. Nor shall recovery of any kind against Angry Lychee be greater than the purchase price of the Product. Without limiting the foregoing, purchaser assumes all risk and liability for loss, damage of injury to purchaser and purchaser’s property and to others and their property arising out of the use, misuse or inability to use this product sold by Angry Lychee not caused directly by the negligence of Angry Lychee.
This limited warranty shall not extend to anyone other than the original purchaser of this product, is non-transferable and states your exclusive remedy.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Obtaining Warranty Service
To obtain warranty service, you must deliver the Product, freight prepaid, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Angry Lychee. In accordance with applicable law, Angry Lychee may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.
It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Angry Lychee will not be responsible for any such damage or loss. For specific instructions on how to obtain warranty service please contact customer service by opening a support ticket or writing directly to csr@felik.net
Governing Law And Arbitration
This Limited Warranty shall be governed by the laws of the State of Washington without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Any claim or dispute in connection with this Limited Warranty shall be resolved in a cost effective manner through binding non-appearance-based arbitration.
The arbitration shall be initiated through an established alternative dispute resolution provider mutually agreed upon by the parties. The alternative dispute resolution provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. If the foregoing arbitration clause does not apply for any reason, you agree to submit to the personal jurisdiction of the state courts located within Kirkland, Washington.