NOTE: As of firmware version 1.020 this should no longer be happening, regardless of which hardware model your device is. If your Felik is experiencing this condition, please contact customer service.
If your firmware version is older than 1.020, please see below.
In some instances you may be unable to see the laser dot during calibration, or the laser dot may be refracted through the cover making it difficult to see the center of the beam. If you encounter this, try the following tips:
- Use a sheet of paper and with the laser dot shining on the paper, slowly bring it toward Felik until the laser is visible through the app.
- Move Felik slightly until the laser is reflected off a different surface in the room.
Lastly, you may take a best guess to estimate where the laser is if it is off-screen. Calibration will not be greatly affected if you are off on one or two locations.