Felik Support Portal

Felik is designed to respond to anything that appears to be moving for safety reasons. For example, you may have a robotic vacuum cleaner that Felik detects...

This is fairly rare, but can happen in some specific scenarios. For example, a gray cat on gray hardwood floor in a dim room may be difficult for Felik to r...

If the laser appears to shine on the pet while they are chasing it, consider increasing the Responsiveness setting as it controls how close the animal is al...