Connection & Wi-Fi
Mesh Wi-Fi routers are known to occasionally cause problems with devices that stream live video, audio, or other data, such as webcams, smart thermostats, e...
Mon, 16 Dec, 2019 at 4:42 PM
If your mobile device is connected to Felik's Wi-Fi hotspot, but the mobile app can't detect Felik or abruptly loses connection with Felik, it could...
Wed, 7 Aug, 2019 at 8:59 PM
If Felik is showing up under Menu > Manage Devices but you are seeing a black loading indicator when trying to connect to it, there are several possible ...
Thu, 21 Mar, 2019 at 2:51 PM
The two most common reason for the device not being detected after connecting to home Wi-Fi are: Incorrect Wi-Fi passcode. In this case, Felik should reve...
Mon, 16 Dec, 2019 at 4:45 PM
If your home Wi-Fi network is not detected by Felik, there could be several reasons why: Make sure that your router has a 2.4 GHz network enabled. Feli...
Thu, 21 Mar, 2019 at 2:53 PM
The most common reason is due to a momentary power outage. Felik boots up in around 30 seconds, which is quicker than most Wi-Fi routers. Upon booting up, F...
Tue, 19 Mar, 2019 at 2:53 PM
Felik's Wi-Fi module operates in the 2.4GHz frequency range. Most modern routers are dual-band and support both 2.4G and 5G devices. Below are a few tip...
Tue, 19 Mar, 2019 at 3:43 PM
Authentication error can happen in one of the following reasons: You are attempting to connect to Felik from a device that has not been paired with it bef...
Thu, 21 Mar, 2019 at 2:46 PM
Follow the following tips to improve your Wi-Fi signal and generally improve the video quality and reduce choppiness. Felik is designed to be connected to...
Thu, 21 Mar, 2019 at 2:56 PM
This guide is meant to help with troubleshooting Wi-Fi connectivity issues. You can follow these steps any time your device is unable to see Felik either on...
Wed, 13 May, 2020 at 4:11 PM